While construction was underway, customers needed to rely on the nearby Northlake Mall location for support and service. Renovations took just over four months to complete, during which crews replaced every visible surface and fixture in the space to be consistent with Apple’s current indoor mall store aesthetic guidelines. Apple’s previous store at SouthPark was limited to tables for training and support anchored by smaller portable forum displays. The full Today at Apple experience begins with a floor-to-ceiling video wall for hosting sessions and a forum dotted with modular seating. With only five locations across the entire state including the relic Apple Southpoint, today’s expansion is significant for customers in surrounding areas. The first was Raleigh’s Crabtree Valley Mall store, which opened last December. The new Apple SouthPark is the second Apple store in North Carolina to offer the full Today at Apple experience and most modern retail design. It’s likely that some or all of those staff will be transferred to the new store, when it opens.This morning at 11:00 A.M., Apple opened its redesigned retail store in Charlotte, North Carolina’s SouthPark Mall. “All of our team members will continue to support our Charlotte customers at Apple SouthPark and the Apple store online.” “In preparation for a new store we plan to open in the Charlotte area early next year, we will be closing Apple Northlake on March 2,” the company said in a statement. Reading between the lines, it seems likely that Apple planned to open the new store and close the Northlake Mall one at the same time, but staff and management concerns about the shootings led the company to bring forward the closure.įortunately, no employees are being laid off: Apple told Bloomberg that all the staff from the store are being transferred to other roles, either at the remaining Charlotte Apple Store, at SouthPark, or working online. There were no injuries reported.īloomberg sources said that the shootings “contributed” to the decision to close the store, though plans for a new Charlotte store were already in hand. On Tuesday, the shooting took place outside the mall near Macy’s. 5, one shot was fired inside the mall under similar circumstances, resulting in two injuries that were not gunshot wounds. 15 – two of which taking place within the past month, according to Charlotte-Mecklenburg police.ĭuring the December shooting, two people were struck by gunfire around 3 p.m. a string of shootings at the mall since Dec. It follows three shootings at the mall in the past four months: one in December of last year, another last month, and a third one on Tuesday. The store was open for business Wednesday morning and a copy of its website from the previous day showed no plans for it to change business hours or close.Īfter employees were informed of the plan, Apple updated its website to show that the location - at the Northlake Mall in Mecklenburg County - would be shuttered permanently. The company informed the store’s employees on Wednesday that the location would be closing immediately, according to people with knowledge of the matter. yesterday, and Bloomberg reports that staff was only informed on the day. The store closed its doors for the last time at 4 p.m. Please visit our Apple SouthPark store or /shop to shop or connect with a Specialist. In preparation for a new store we plan to open in the Charlotte area early next year, we will be permanently closing Wednesday, March 1st at 4pm.Īll of our team members will continue to support our Charlotte customers at Apple SouthPark and the Apple Store Online. Neither staff nor customers were told about the closure until the day it happened …Įven the update to the store’s webpage appears to have been rushed, with contradictory information (our emphasis): It follows three recent shootings at the Northlake Mall location, the most recent of them the previous day. An Apple Store in Charlotte, North Carolina, was yesterday closed with immediate effect.
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